Frequently Asked Questions

92pak3 is an English-language platform built specifically for Pakistani users, so users from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere in Pakistan can register. However, users are solely responsible for ensuring that their use of the platform complies with the laws applicable in their own jurisdiction, including Pakistani federal and provincial legislation.

KYC verification on 92pak3 requires a valid CNIC (Computerised National Identity Card) or passport, and in some cases a proof-of-address document. A selfie or liveness check may also be required. All documents must be submitted through the platform's official secure HTTPS portal — never via unencrypted email or third-party messaging apps.

No. Each individual is permitted to hold one account only. Creating duplicate accounts — whether under your own name or an alias — is a breach of the Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any associated funds. If you have forgotten your credentials, use the account recovery process.

The minimum age to register and use 92pak3 is 18 years, or the higher minimum required by the applicable operator or license jurisdiction. Age verification is mandatory. Accounts found to belong to underage individuals are immediately suspended, funds are frozen and the matter is referred to the compliance team.

On the login page, click Forgot Password and enter the email address registered to your account. You will receive a password reset link. Follow the instructions in the email to set a new password. If you do not receive the email within a few minutes, check your spam folder. For further help, contact our 24/7 support team.

Yes. 92pak3 covers cricket betting markets including Pakistan international matches, PSL (Pakistan Super League) T20 fixtures and ICC tournaments such as the Cricket World Cup and Champions Trophy. Markets typically include match winner, top batsman, highest total and in-play live betting options during ongoing matches. Market availability depends on the operator.

Beyond cricket, 92pak3 offers access to sports betting markets across football, UFC and MMA, kabaddi, tennis, basketball and more. The sports catalogue and available markets are determined by the operator. Live in-play betting is available on major events, with real-time odds updates throughout the match or event.

The live casino section on 92pak3 includes live dealer baccarat, roulette, blackjack, teen patti and game show-style titles. Games are streamed in real time from professional studios. Dealers and game hosts operate 24 hours a day, seven days a week. Tables are available at a range of bet sizes in PKR to suit different playing preferences.

Slot games on 92pak3 use certified random number generator (RNG) technology to determine outcomes on every spin — results are completely independent of previous spins. Each slot displays its return-to-player (RTP) percentage and volatility rating. Slots are for entertainment; there is no skill element or strategy that can guarantee a win. Always set a session budget before playing.

Demo or free-play availability depends on the specific game and the operator's configuration. Where available, demo mode lets you explore a game's mechanics using virtual credits before wagering real PKR. Not all games offer a demo mode, and demo availability may differ between registered and non-registered users. Check individual game pages for demo access.

92pak3 uses HTTPS encryption for all data transmitted between your device and our servers, and applies encryption at rest for stored personal and financial data. Access to personal data is restricted to authorised personnel on a need-to-know basis. For full details on how we collect, use and protect your information, please read our Privacy Policy.

Log in to your account and go to Account Settings, then select the Responsible Gambling section. From there you can set daily, weekly or monthly deposit limits in PKR. A reduction to your current limit takes effect immediately. An increase requires a mandatory waiting period to prevent impulsive decisions from overriding your own safeguards.

Self-exclusion is a responsible gambling tool that suspends your access to betting and gaming for a defined period — options include 6 months, 1 year, 3 years or indefinite exclusion. Once applied, self-exclusion cannot be reversed within the chosen period. To apply it, go to Account Settings, select Responsible Gambling, then choose Self-Exclusion and confirm your selection.

92pak3 does not provide legal advice. The Prevention of Gambling Act, 1977 and related legislation impose restrictions on gambling in Pakistan. We do not claim authorisation from the Government of Pakistan, PTA, State Bank of Pakistan or any provincial authority. Users are solely responsible for determining whether their use of this platform complies with the laws applicable in their jurisdiction.

The 92pak3 support team is available 24 hours a day, 7 days a week. You can reach us via live chat through your account portal or by emailing [email protected] (this is a plain text address — not a clickable link). English support is available at all times. Urdu-language assistance is available on request. We aim to respond to email enquiries within one business day.